No bathroom until I get my drink?

Honestly wasn’t paying attention to the policy changes until today. Just wondering is this common?

I work on the road and stopped off to grab coffee in West Virginia. I needed to pee so I placed my mobile order for the counter, and went in to use the bathroom. Keypad on the door. No biggie, I go to the counter and ask for the code and got,

Barista: “sorry, our restrooms are for customers only. Would you like to place an order?”

Me: “I have a mobile order for Josh, actually.”

Barista: “we haven’t seen that name yet, would you like to place an order?”

Me: “actually, I’d like to use the restroom, please. My order is placed.”

Barista: “I’m sorry sir, we can only give the code to customers, as soon as we see the order we’re happy to give you the code.”

At this point another barista says they’re making my drink and the first barista gives me the restroom code. So is this actually foreal or was this a one off? If it is this is actually crazy.