Just joined the Reolink club and I feel regret due to the UI on the app. I can't be alone.

Hi everyone,

I just purchased a Reolink setup because I was chasing a Poe system to replace my Eufy Wi-Fi system for the added peace of mind. I hated the idea of someone being able to bypass my cameras with a cheap wifi jammer and I can hook it up to a UPS so flicking my Main Switch won't shut it down.

I hope these issues are something that I've overlooked so please help me if this is the case.

I actually have multiple gripes and it's all to do with the events. The Reolink system does not give you an event summary for the day for you to review. You have to go into each camera and then choose the filters then watch each event to know what triggered it. But not until you choose the filters for the events that you have no idea what they could be! It is just so ridiculously convoluted for such a simple thing. It should show me an event summary for my home with the presets of my choice.

On eufy, you will see a thumbnail of a capture of the moment that the event was triggered and what it was. All this on a nice list one click away from the main page. Much much better. Most of the time you won't even have to open the video because the thumbnail will show you what it was. With the Eufy system, I've discovered so many wildlife and critters exploring my property. It really has been great! I can't imagine doing this with Reolink because of the time it takes to inspect each event on each camera.

In Reolink, If you get a notification you have to go into the individual camera, then into playback and then you have to manually choose the filters to see the events. With no idea what triggered it, I naturally tick every filter except "all motion". It makes me choose these filters every-single-time! It never saves! It is such a pain in the ass. Very bad design. Is there a way around this?

The Trackmix cameras are what sold me on Reolink and I have 3 of them hooked up to a RLN8-410 DVR at this stage. All firmware up to date. I was planning on getting more but if this issue has no light at the end of the tunnel I'm probably going to sell up and change systems.

Is there another software I can use that will effectively utilize the dual lens/zoom/auto tracking features that the Trackmix cameras offers? Or am I missing something obvious in the app and not utilizing it correctly?