What do you think?

Looking for opinions from both sellers and buyers. I have been collecting and selling locally since 2022 and I haven’t had bad feedback until now. Even in local BST groups, my name is mentioned frequently when buyers are looking for healthy Hoyas. I have also been praised by collectors who’ve been collecting for much longer and have a bigger collection than I. I really take pride in the quality of the plants I sell, so I’m a bit upset that the buyer is implying the decline of the plant is my fault.

Backstory: The said plant has been rooted in a 3-inch pot, then repotted in a clear nursery pot. I waited a couple months before even posting it for sale. I made sure there were new roots in the substrate and that it’s actively growing. It was then purchased and picked up from me on December 29, 2024.

Fast forward to today, February 9, 2024 and the buyer is telling me it has been declining fast for the past 3 days and the buyer is implying it’s my fault.

I will post photos of our conversation and photos of the plant from my listing.