From the Finch Team: Addressing Journeys

Hey Finch Fam! 🐣❤️ We wanted to take a moment to quickly address some concerns around journeys!

We want to assure you that we are not removing journeys or goal grouping from the app! That said, we want to confirm that we are currently trying a new version of Journeys with new users called “self-care areas” for goal grouping— there is no change for existing users. This will be trialed for many weeks before we consider trialing it with some existing users. We are in the very early stages and will be collecting early feedback, but wanted to share context since we know there has been a lot of confusion and concern.

For details on the new self-care areas feature, the hope is to create a simpler journeys experience to make goal grouping easier while making sure existing users can retain their old history. For more details on this:

• We want to create a super intuitive experience where anyone can easily group their goals
• People can have a birds eye view of the different areas they’re investing in
• There’s an easy way to get suggestions or create your own custom area
• We will trial self-care areas for weeks with new users to evaluate whether goal grouping is easier for people to understand.
• If self-care areas is more accessible to new users, we will later trial the experience with existing users with the plan to make the migration seamless— all original journeys, goals, and history will be migrated over. Features like sorting and ordering goals/journeys would exist in the new feature as well.
• We will be iterating and evaluating the experience over many weeks before we evaluate whether it’s worth launching to everyone.

Journeys was built to help people organize their goals and we still believe that’s really important. However, it’s been clear to us for a long time that the average Finch user has a really hard time understanding today’s Journeys feature and they are unable to group their goals. Because of this, we’ve been interviewing our users to understand what’s most important to them in journeys to help us figure out how to make goal grouping simpler and more accessible while keeping the most valuable parts to our users today.

We are still in the early stage of evaluating and shaping self-care areas and expect further adjustments to be made, where we will be reviewing user feedback as we iterate on this. In the meantime, please let us know if you have any questions here or at [[email protected]](mailto:[email protected]) and our team will be happy to help. We understand that change can be hard and we hope the motivation and context is helpful.

Thank you to all of our users and community members for your support and endless patience with us as we work to make self-care more accessible to folks. We couldn’t do any of this without all of you.

❤ The Finch Team 🐦