Which is the best bank in Belgium?

I have been customer of KBC and it used to be quite good. Lately over years I am seeing its having shit customer service. They discontinued live via message and the kate chatbot is useless. So reaching them is only by call and like most companies it’s not easy to reach. Problem with live fall support is that you rely on experience of person while it takes time to build that and obviously that job is not done by the smartest people anywhere.

Also no new nice updates since last 1-2 year.