Ucd Applications 2025 csnl

I applied on 24th October for CSNL. I regularly checked my application document status on the portal and my documents status were changed from not verified to accepted/waived. I soon got an email on 8th November from UCD where they stated that my application is beIng reviewed and it is missing grade conversion document. So please upload for further consideration. I uploaded it within 2 minutes. But since that date it has been 2 weeks and my application status has not moved from “Application Submitted”. I mailed their global team but haven't got any reply. What should i do now? My friend’s application was changed to under review within weeks. Please guide me in what should i do now.