HP Omen 16 screen goes black?

i only bought this laptop a week ago, and every time i close a very large game like baldur's gate or fortnite, the screen goes black. the laptop is still on, and the audio still works, but the display doesn't work again unless i restart. i've tried looking up solutions, but this thing already came with a loose Ctrl key, and i'm not sure if it would be wise to keep a laptop with so many problems that i bought brand-new. how would i fix this? is it worth fixing at all?

edit 8/4/24: figured i might write an update if there are still people experiencing this issue. i ended up returning the laptop and getting a completely different one. the problem briefly went away when i changed the settings to disable sleep mode when closing the lid of the laptop, but it started happening again after about a week.

laptop specs:

2023 HP Omen 16, AMD Ryzen 7 6800H, 16 GB RAM, AMD Radeon RX 6650M 8 GB