I am done!!
Hey,
I am done with supercell!! And here is why!
Back in august, my account got hacked. The hacker enabled 2FA into my account, which had linked cr, coc, bs and SB. I invested a lot of my time and money into them. With pleasure.
All of that changed then. I am in a combat with support for over 4 months! They're claiming they can not help me with anything because the hacker has enabled 2fa. This is not normal! It does not make Sense that this hacker disabled my 2fa, enabled his, and i can't recover my account by any means, even though i got over 50 receipts i can show supercell, i got everything to proof the account is mine!
Support redirects me to bots, who put me into An empty conversation for a week and close the ticket, they don't even listen to what i have to say. E-mail support just ignores my requests, and tells me i should contact them in game.
Today they went to far. A support member told me the following: "it appears we have done everything we could, i suggest starting over with the games you like". This was to much for me.
I hope that this post finds someone of supercell that can fix this, it's my final shot. If being Nice doesnt work, maybe i should try this...
A frustrated (ex) supercell games player
EDIT: To top of the joke that support is, Ive Sensed this message to supercell support, hoping it might wake them up, the second picture above is there reply!